The key component of any business is the customers. They are the reason why you are in business. Therefore , it is fundamental for any organization to tightly hold ,develop  and maintain profitable, business- oriented relationship with its customers. 

Sapama CRM is a Cloud-based Customer Relationship Management Software that enables you increase your sales and profitability by closing more deals and helps you understand and know your customers by building better customer relationships, interactions and engagements. Sapama CRM is a software  is an easy to use software, with an intuitive and consistent interface, coupled with a powerful search functionality. This software greatly helps you to know your customers, improve efficiency by automating and streamlining your marketing process. This reduces cost , consequently increasing sales

The system is safe and secure, with business intelligence and analytics, with an affordable, flexible payments plan, besides giving you alerts and notifications as scheduled.Sapama CRM has the following features that helps you achieve more for less time:

Lead Management

close more deals

keep a record of all your potential leads

route and assign deals to the right person

track marketing campaigns across all channels

Account Management

• KYC - Know your customers

• access customer information from anywhere

Opportunity Management

• get all details on your team's deal - stage, products, competition, quotes and more

• quickly create up-to-the-minute quote

Contact Management

• have a complete 360-degree view of your customers

• know every contact in your customers accounts

• collaborate with people organization-wide

Event Management

• never forget an important business meeting

• get reminders to your mobile phone and email

• better plan and organize your business activities

Task Management

• prioritise issues that need to be done

• keep track of status of issue

Dashboard

• infographic charts and graphs that help you make critical decisions anywhere

• get quick, executive and strategic insights into your sales and marketing activities

• gain sales and marketing intelligence on actions that need to be performed

Reports

• generate ad-hoc reports

• export data to Excel, PDF, CSV