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The key component of any business is the customers. They are the reason why you are in business. Therefore , it is fundamental for any organization to tightly hold ,develop and maintain profitable, business- oriented relationship with its customers.
Sapama CRM is a Cloud-based Customer Relationship Management Software that enables you increase your sales and profitability by closing more deals and helps you understand and know your customers by building better customer relationships, interactions and engagements. Sapama CRM is a software is an easy to use software, with an intuitive and consistent interface, coupled with a powerful search functionality. This software greatly helps you to know your customers, improve efficiency by automating and streamlining your marketing process. This reduces cost , consequently increasing sales
The system is safe and secure, with business intelligence and analytics, with an affordable, flexible payments plan, besides giving you alerts and notifications as scheduled.Sapama CRM has the following features that helps you achieve more for less time:
Lead Management
close more deals
keep a record of all your potential leads
route and assign deals to the right person
track marketing campaigns across all channels
Account Management
KYC - Know your customers
access customer information from anywhere
Opportunity Management
get all details on your team's deal - stage, products, competition, quotes and more
quickly create up-to-the-minute quote
Contact Management
have a complete 360-degree view of your customers
know every contact in your customers accounts
collaborate with people organization-wide
Event Management
never forget an important business meeting
get reminders to your mobile phone and email
better plan and organize your business activities
Task Management
prioritise issues that need to be done
keep track of status of issue
Dashboard
infographic charts and graphs that help you make critical decisions anywhere
get quick, executive and strategic insights into your sales and marketing activities
gain sales and marketing intelligence on actions that need to be performed
Reports
generate ad-hoc reports
export data to Excel, PDF, CSV
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Sapama ERP is a cloud-based Enterprise Resource Planning (ERP) software for small and medium sized organizations.