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Sapama Desk - Customer Support and Ticketing Software
Sapama Desk redefines customer support enabling you to track tickets and resolve issues that leave a smile on your customer's face
List of tickets
Activity centric issue tracking
Features
Define channels
define communication channels such as Facebook, LinkedIn, Twitter, Instagram, Whatsapp, Phone, Email
configure the login credentials
Create content
Create the content such as Images, Videos, Blog
Create campaigns
Start and schedule marketing campaigns across various channels
Monitor & measure engagement
Track user engagement such as views, likes, comments, reactions, shares, replies
Dashboard
visualize tickets by status, category and priority
view info-graphic and colored charts and graphs
filter by project and employee
Benefits
Plan and manage your marketing campaigns
unite planning with execution
keeps your team in harmony
visibility into the project status
Business Intelligence & Analytics
executive dashboard gives helpful insights
ability to generate statutory and ad-hoc reports
export reports to Excel, CSV and PDF
Pay as you go
affordable
pay only per account
no contracts, no astericks
conviniently pay via mobile money or credit card (coming soon)
Recent clients
Contact us
Kenya
info@sapamatech.com
+254 722 90 68 35
Lenana Road 51, Suite A4, Kilimani
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